Tamween Solutions is looking for a motivated and results-oriented Key Account Supervisor to manage and grow our relationships with restaurant clients. This role involves overseeing key accounts, ensuring customer satisfaction, and driving sales growth within the restaurant sector.

Responsibilities:

• Develop and maintain strong relationships with key restaurant clients, understanding their needs and providing tailored solutions to enhance their business.
• Identify opportunities for upselling and cross-selling products, achieving sales targets and driving revenue growth within assigned accounts.
• Act as the primary point of contact for key accounts, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction.
• Monitor market trends, competitor activities, and customer feedback to inform account strategies and identify opportunities for improvement.
• Prepare regular reports on account performance, sales forecasts, and market insights, presenting findings to senior management.
• Work closely with internal teams, including procurement, logistics, and marketing, to ensure seamless service delivery and alignment with client expectations.
• Provide training and support to restaurant staff on product offerings, promotions, and best practices to ensure effective product usage and customer engagement.
• Assist in negotiating contracts and agreements with restaurant clients, ensuring mutually beneficial terms that align with company policies.

Qualifications:

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• A minimum of 3-5 years of experience in account management or sales, preferably within the food and beverage or hospitality industry.
• Strong interpersonal and communication skills, with the ability to build relationships and influence stakeholders.
• Proven track record of achieving sales targets and managing key accounts effectively.
• Excellent analytical and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced environment.